Terms of Service

1. Services

Fremantle Maxi Cabs provides taxi and transport-related services, which may include airport transfers, group transport, wheelchair accessible transport, baby capsule taxis, and local delivery services.

All services are provided subject to availability and confirmation at the time of booking.

2. Booking Requests

All booking requests made through this website, by phone, or through other communication channels are requests only and are not confirmed until accepted by Fremantle Maxi Cabs.

We reserve the right to refuse, cancel, or amend a booking due to availability, operational requirements, safety considerations, or incorrect or incomplete information provided by the customer.

3. Pricing and Payments

Prices for services may vary depending on factors including distance, travel time, vehicle type, passenger requirements, and specific service requests.

Any pricing information provided is indicative only and may be confirmed at the time of booking. Additional charges may apply for changes, waiting time, delays, or special requirements.

4. Cancellations and Changes

Customers are encouraged to notify us as early as possible if a booking needs to be cancelled or changed. Cancellation or change terms may vary depending on the service type, timing, and operational circumstances.

5. Passenger Responsibilities

Passengers are responsible for:

• Providing accurate booking information

• Being ready at the agreed pickup location at the scheduled time

• Complying with all applicable laws and reasonable safety requirements during travel

Fremantle Maxi Cabs is not responsible for delays, missed pickups, or service issues caused by incorrect information, passenger unavailability, or factors beyond our reasonable control.

6. Wheelchair Accessible and Baby Capsule Services

Wheelchair accessible transport and baby capsule services must be requested at the time of booking and are subject to vehicle and equipment availability.

While reasonable care is taken, Fremantle Maxi Cabs provides transport services only and does not provide medical, therapeutic, or specialist care services.

7. Images and Website Content

Images used on this website are for illustrative purposes only and may not represent the exact vehicle, features, or configuration provided at the time of service. Vehicle availability and features may vary depending on operational requirements.

Website content is provided for general information purposes only and may be updated or changed without notice.

8. Limitation of Liability

To the extent permitted by Australian law, Fremantle Maxi Cabs is not liable for any indirect, incidental, or consequential loss arising from the use of our website or services.

Nothing in these Terms of Service excludes, restricts, or modifies any consumer guarantees or rights under the Australian Consumer Law that cannot be excluded.

9. Privacy

Personal information collected through this website or during service provision is handled in accordance with our Privacy Policy.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page and will apply from the date of publication.

11. Governing Law

These Terms of Service are governed by the laws of Western Australia, and any disputes shall be subject to the jurisdiction of the courts of Western Australia.

12. Contact

If you have any questions about these Terms of Service, please contact us using the details provided on this website.